Water Department

Checking For Leaks

Check all toilets and faucets. Leaky toilets and faucets are the biggest cause of wasted water resulting in large bills.  The most common source of leaks is the toilet. Check toilets for leaks by placing a few drops of food coloring in the tank. If after 15 minutes the dye shows up in the bowl, the toilet has a leak.  Leaky toilets can usually be repaired inexpensively. Toilets can account for almost 30% of all indoor water use, more than any other fixture or appliance.

Paying your bill

Payments may be made by mail, or at the following locations:

Billing Office: Municipal Building 119 N. 7th St.,

Drop box location: South side of Municipal Building in the alley at drive thru window.

Discount Drugmart will accept on-time payments at the 1155 E. Wyandot Avenue location. Past due or disconnect/reconnect payments will not be accepted at this location

You may also pay by phone by calling 419-294-3863

Payment Options

We are unable to process your payment through the website; however we now offer automatic withdrawal from your checking account or autopay from your Debit/Credit Card.
Please contact the water office for an authorization agreement form. (419-294-3863)

View My Bill

Water Application

Application for automatic withdrawal  ( From Checking Account )

Application for automatic payment ( From Debit/Credit Card )

Bulk Water Station

Location:  155 Indian Mill Drive Upper Sandusky, Ohio

Bulk Water Station Accepts: $0.25, $1.00, $5.00 and $20.00

The Machine does not give change.

An additional option is to purchase a pre-paid debit card at the water office.

Water Rates

Residential Water Rates

All residential water service shall be billed and collected on a monthly basis, at a rate of $10.00 per 1,000 gallons, with a minimum charge of $20.00 per month.

Commercial Water Rates

All commercial water service shall be billed and collected on a monthly basis, at a rate of $10.00 per 1,000 gallons, with a minimum charge of $20.00 per month.

Industrial Water Rates

All industrial water service shall be billed and collected on a monthly basis, at a rate of $10.00 per 1,000 gallons, with a minimum charge of $20.00 per month.

Residential Unit Charges

Residential unit charges shall be billed and collected on a monthly basis and be charged the rate of $10.00 per unit per month

5/8″ – $10.00 per month

1″ – $23.00 per month

1 1/2″ – $50.00 per month

2″ – $100.00 per month

3″ – $150.00 per month

4″ – $200.00 per month

Commercial Unit Charges

Commercial unit charges shall be billed and collected on a monthly basis and be charged the rate of $20.00 per unit per month or the following schedule, whichever is greater:

5/8″ –  $20.00 per month

1″ –  $23.00 per month

1 1/2″ –  $50.00 per month

2″ – $100.00 per month

3″ – $150.00 per month

4″ – $200.00 per month

Industrial Unit Charges

Industrial unit charges shall be billed and collected on a monthly basis and be charged the rate of $20.00 per unit per month or the following schedule, whichever is greater:

5/8″ –  $20.00 per month

1″ –  $23.00 per month

1 1/2″ –  $50.00 per month

2″ – $100.00 per month

3″ – $150.00 per month

4″ – $200.0 per month

Bulk Water Rate

All sales of bulk water shall be at the rate of $16.00 per 1,000 gallons

Swimming Pool Water Rate

The rate for water to fill a swimming pool shall be $16.00 per 1,000 gallons plus labor.

Meter Testing Rates

Rates for all customer requested meter tests, where the meter is determined to be functioning properly shall be billed at a rate equivalent to the third party cost for such testing.

Reconnection Service Charge

A service charge of $50.00 shall be charged prior to service being reconnected during normal working hours, after service has been disconnected for nonpayment or shut off at the request of the landlord or homeowner. A fee of $100.00 shall be charged for service being reconnected during evenings, weekends, or holidays.

Frozen Meter Charge

A fee of $75.00 shall be charged for a residential frozen meter. One inch and larger frozen meters will be charged at the cost of replacing the meter.

Residential Sewage Rates

All residents of the municipality using the municipal sewerage system or where the municipal system is available within three hundred feet of said customer, shall pay sewage service at a rate of $8.50 per 1,000 gallons to be billed and collected on a monthly basis, with a minimum charge of $17.00 per month. Except in the event that a residential customer owns and operates their own sewage system and does not use the municipal sewerage system, said customer shall maintain their own septic tank. If the city sewer is available, the full sewer rate will be charged. In the event a customer should use a sewer without being a water customer, the sewerage rental fee shall be negotiated between the customer and the Service Committee of the City.

Industrial & Commercial Sewage Rates

All non-hazardous industrial sewage service shall be billed and collected on a monthly basis at the rate of $8.50 per 1,000 gallons, with a minimum charge of $17.00 per month.

Bulk Sewage Rates

All non-hazardous bulk sewage service shall be billed  and collected at a rate of $32.00 per 1,000 gallons, with a minimum charge of $32.00 per load. Pre-approval must be obtained from the Waste Water Treatment Plant Supervisor for the disposal of bulk sewage.

CCR Summary

The City of Upper Sandusky Water System has prepared the following reports to provide information to you, the consumer, on the quality of our drinking water.  Included within this report is general health information, water quality test results, how to participate in decisions concerning your drinking water, and water system contacts.  The City of Upper Sandusky takes pride in assuring you of your drinking water’s safety.